Shipping and Processing Times
PLEASE NOTE: We are currently unable to guarantee delivery times, please refer to the Australia Post website for up to date information on the impact of COVID-19 on shipping.
Please also be aware that tracking isn't always being updated by Australia Post after a parcel has been scanned. This doesn't mean that your package hasn't moved, just that Australia Post haven't updated their information.
We ask for your patience, kindness and understanding during this time.
ORDER PROCESSING/DISPATCH TIMES:
Standard Label Packs, Containers, Jars etc. will be DISPATCHED in 3-5 business days.
Any custom work (anything where you input your own text) will be DISPATCHED in 7-10 business days.
$5 shipping within Australia for label orders over $10.
Shipping rates on all other products are calculated at checkout.
In most cases, orders are dispatched within 3-5 business days. Delivery times are dependent on Australia Posts delivery times and may fluctuate during peak times.
If you would like your order to arrive sooner, please select Express Shipping and Processing to receive your order within 2-4 business days*.
* Times quoted are an indication only and are dependent on Australia Post's delivery network.
ALL ORDERS OUTSIDE OF AUSTRALIA
Our products can be shipped to a number of countries around the world via Australia Post. The delivery time will vary depending on the country of destination, however it is usually within 15 business days, but may vary depending on the destination country's customs processing times.
Please note we're currently unable to ship to the UK or any countries in the EU, we're hoping to be able to commence shipping to those countries as soon as possible.
Flat Rate Economy Shipping (for label orders only) - $10 AUD (approx. $7 USD)
International Tracked Shipping
Tracked shipping orders are usually delivered within 10 business days, depending on customs processing times, and include a tracking number to see where your order is and when it is due for delivery.
Tracked International Shipping - $21 AUD (approx. $15 USD)